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Rich Nature’s Privacy Policy

By using the pages in this site (www.richnature.com), you agree to these terms and conditions. If you do not agree, you should not use this site. It is an agreement between you and Rich Nature Nutraceutical Labs (or simply “Rich Nature”). Please read these terms and conditions carefully. If you do not understand the terms and conditions, please call us to address any questions you may have about them. If you do not agree to these terms and conditions, please do not use this website.

Throughout this site, the terms “we”, “us”, “our”, “Rich Nature”, “Rich Nature Labs” refers to the Rich Nature Nutraceutical Labs and any of its affiliated companies as appropriate to the context. “You” refers to any person accessing and/or using this website.

Collection and use of information

Personal details of users of Rich Nature will be collected and processed upon registration to our website.  All personal information is collected with the knowledge of Rich Nature customers via the website’s order and registration forms only.

This information is collected for the following purposes:
• Order fulfillment
• To notify customers of relevant new products
• To notify users of promotional activities within Rich Nature

User information is retained for in-house research to:

• Improve our understanding of customer needs and product development
• Purchasing analysis and product improvement
• Aid strategic development
• Managing our relationship and communicating with customers

All personal information will not be traded, sold or rented to any third party. All results of in-house research and analysis will be anonymised or aggregated information and will not reveal any personal facts about individual customers.

For particularly sensitive data, such as credit card information for payment, this is passed over a secure encrypted (SSL) connection and we provide a third-party certificate which can be used to verify the credentials of the Rich Nature server you are supplying the details to. In the case of credit card information, this is stored on a server separate from other customer’s information and is destroyed after any payment associated with an order has been processed. In particular, this information is not stored with your user profile and is not accessible via this mechanism.

Your consent

By using the www.richnature.com website, you are consenting to us collecting and using the information as stated above.

If we change our privacy policy, we will post the changes here so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.